A WORD FROM THE FOUNDER "I have always wanted to leave the world in a better place Everyday cleaning products have been traditionally packaged in plastic bottles (like hand soaps, cleaning sprays, detergents) which end up in landfills! Recognizing this problem, ECOKIND Cleaning was created. We take pride in delivering high quality eco-friendly cleaning products that exceeds our customers expectations. We are thankful for all of you joining us to become a part of this social impact!" - Pamela Ho
Introduction: “At quirkitrendz, our goal is to provide you the best shipping options, no matter where you are. Our mission every day is to deliver to hundreds of customers across the world, and make sure that you deserve the most quality levels of responsiveness at any times”
SHIPPING POLICY:
Orders can ship from anywhere.
- Orders cannot be shipped to PO Boxes
- Not all shipping methods are available for all shipping addresses or certain items
- Processing time is 1 - 3 business days and only ship Monday-Friday
- Shipping time is 5 - 15 days depending on where it is shipping from
- Standard Shipping is free but expediting shipping is processed at checkout along with shipping options
CUSTOMS CLEARANCE: Please be aware that delays may be imposed by your country’s customs clearance. Your are responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer.
DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that, we are unable to dispatch a replacement until this period of time has elapsed.
WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
How do I track my order?
Visit our homepage or click here: Track my order
Contact us: hello@quirkitrendz.com